Privacy Policy

1Information We Collect

When you use our services, we collect information necessary to provide flat discovery and flatmate matching:

• Account & Identity Information: Name, email address, mobile phone number (verified via OTP), and optional profile photograph.
• Lifestyle & Flatmate Preferences: Profession, shift schedule, food choices (vegetarian, non-veg, vegan), cleanliness habits, fitness interests, and socializing preferences for roommate algorithm compatibility.
• Property Information: Property title, address, photographs, videos, floor specs, monthly rent, security deposit, and owner/lister relation.
• Location & Device Telemetry: Approximate geographical coordinates for search distance calculation, browser type, IP address, and interaction logs.

2How We Protect Your Contact Number

We treat your contact privacy with utmost priority:

• Your phone number is never exposed publicly to web crawlers or unverified visitors.
• Direct call and WhatsApp inquiries require authenticated sessions and express user interest triggers.
• Users can toggle direct WhatsApp inquiry permissions on their listings at any time.

3How We Use Your Information

The information we collect is utilized strictly for the following purposes:

• Enabling property search, commute calculation, and roommate lifestyle compatibility matching.
• Authenticating users and verifying listing owners.
• Processing requested service orders and support requests.
• Detecting fraudulent listings, spam, and security vulnerabilities.
• Providing customer support and responding to submitted inquiries.

4Third-Party Integrations & Sub-Processors

We collaborate with trusted service providers to deliver seamless functionality:

• Google Maps Platform: For geocoding, locality mapping, distance matrix, and place autocomplete.
• Cloudflare: For DNS, SSL encryption, and bot prevention (Turnstile).
• Amazon Web Services (AWS S3): For secure media and image storage.
• Telephony Gateways: For instant SMS OTP account authentication.

5Cookies & Tracking Technologies

We use essential session cookies and local storage tokens to preserve your login session, filter preferences, and saved wishlist items. You can manage or disable cookies via your browser settings, though certain personalized features may be impacted.

6Your Data Rights & Deletion Requests

Under Indian data protection frameworks, you have the right to:

• Review and modify your personal profile information through the Account Settings portal.
• Hide or delete your property listings and flatmate seeker profiles.
• Request complete account and personal data erasure by emailing our grievance desk.